Transportation

  • Kingston Transit: All routes are served by accessible buses which are low-floor with kneeling capability.
  • Kingston Access Bus offers specialized, non-emergency medical and community transportation. ** Application needs to be submitted and approved prior to being able to use the access bus. From personal experience it is very difficult to get the times you require unless booked far in advance. They do offer free companion fares but it needs prior approval****
  • Accessible Taxis: City Taxi at 613-542-3333 or Amey’s Taxi at 613-546-1111 have on demand accessible taxis available. ** This is a first come first serve service and you can not book in advance. Wait times can be length***
  • Mega Bus: For customers with walking difficulties, the driver will assist you to climb a few steps into the bus and help you into your seat. You should purchase your ticket online in the usual way. If you normally use a wheelchair and are able to climb the few steps into the bus, we will store your wheelchair in the luggage bay and the driver will help you into your seat. However, if you normally use a wheelchair and you need to remain in it for your trip, please do not purchase your ticket online, but arrange your trip through a customer service agent by calling 866-488-4452 who will check that there is space available. If there is availability, then a bus with a wheelchair lift will be allocated to that trip. If the trip you want is full, the agent will suggest another departure. Please also tell the agent if a personal care attendant (PCA) will be accompanying you so that a reservation can also be made for them. It is very important that you make your reservation as early as possible, but no less than 48 hours before the date of intended travel. Please also tell the representative if a personal care attendant (PCA) will be accompanying you so that a reservation can also be made for your PCA. There will be no charge for this service.
***This website is a tool to help people with physical disabilities learn all that Kingston and area has to offer. Accessible Kingston and the businesses listed on this website assume no responsibility for errors or omissions on this website, nor for any inconvenience caused by the information listed. Please always call ahead first to ensure your needs are met. ***
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